How Do I Track My Order?

You will receive your tracking link in your shipping confirmation email, which will be sent to you once your order has been fully processed.

How Long Does Shipping Take?

  • Domestic shipping aims to take 3-4 working days.
  • International shipping aims to take  5-7 working days.
  • Please note we are still in a global pandemic, therefore there may be unforeseeable shipping delays.

Can I Cancel My Order?

Yes, order cancellations are permissible within the first 24 hours of placing your order, so please email us as soon as possible. After the 24 hour period has passed, unfortunately you cannot cancel your order any longer.

If you would like to adjust any part of your order please email us as soon as possible please at

Couture2k19@gmail.com

Can I Return The Product?

All sales are final. Therefore, we are unable to offer any refunds. The only circumstance that you will be eligible for a refund is if you accidentally receive a faulty product due to a mistake on our end. Only exchanges are permissible within 14 days of receiving your order,where you cover the return shipping costs.

Do You Offer Wholesale?

Currently at this time we do not offer wholesale options.

What Happens If My Product Is Faulty?

In the unlikely event that you receive your package and it is faulty please send an image of the faulty product within 3 days and we will issue you a full refund or resend out another item.